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Year : 2009 | Volume
: 53
| Issue : 1 | Page : 49-51 |
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Satisfaction of in-patients concerning patient care in a tertiary care hospital in Punjab.
Sheena Ann Mammen, SR Varghese, R Isaac
Department of Microbiology, Christian Medical College, Ludhiana, Punjab
Correspondence Address:
Sheena Ann Mammen Department of Microbiology, Christian Medical College, Ludhiana, Punjab
 Source of Support: None, Conflict of Interest: None  | Check |
PMID: 19806832 
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Patient satisfaction is defined as a patient's personal evaluation of health care services and providers and thus a vital component of health care outcome and remains an area of interest and need in health care. Hence to assess in-patient satisfaction a study was conducted in a private tertiary care hospital on a stratified random sample of 100 in-patients drawn from four different general wards using a structured questionnaire. Overall the patients were found to be generally satisfied with care and services provided with a score of 87.12%. |
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